About Austin Floors Direct
Cristen Finnell is a single mom that has been in the Flooring/Design/Project Manager industry for over 25 years. After working for several retail floorings showrooms she decided that she could do it better out on her own. By keeping it small with little to no overhead she can pass her experience and design skills on to her customers for a lower price. Cristen has a passion and understanding of all aspects of flooring/project management and she really cares about her customers and the relationships that follow.
One of the coolest experiences she had the pleasure of being a part of was the filming of HGTV House Hunters Renovation in Austin, Texas. She loved the design aspect, getting to really know her clients inside and out, and making their new home dreams come true. The filming, chopping and retakes were not so fun…So there goes the dream of being a Hollywood director…NOT!
Cristen says she doesn’t know how she seems to always get the coolest customers. I guess it’s true that you attract what you are! Her customers immediately realize that she has their best interest in mind and will help them create an amazing home. If you ask Cristen to describe herself she says: “I am a designer, flooring specialist, project manager, babysitter, mediator, marriage counselor, house sitter, and sometimes even dog walker.” It all goes hand in hand when helping customers create their perfect space. She gives the same attention to the person who needs tile in their laundry room as she does the complete re-model.
Cristen’s passion and knowledge shines through from the moment you meet her, along with her goofiness and ability to say the “wrong” thing at the right time. Sometimes you just need to break the ice to get down to business.
If you are looking to understand the ins and outs of the flooring industry Cristen is the best one to educate you. Or if you don’t care about the details and just want to return to a stunning new home, she can do that too!
A Couple of Notes from Cristen:
Shop for Flooring at Home
Contact me for a shop-at-home experience, including a free design consultation! I will walk you through selecting from our diverse, exclusive flooring brands, explain the installation process, advise on floor care, and answer all of your questions. I help simplify the shopping process by selecting and sorting different flooring choices prior to our initial appointment. I do this based on your answers to the questions that I ask in our pre-appointment phone call and the pictures you send me of the areas that we are working on. This stress-free, comfortable experience in the comfort of your home makes the flooring selection experience amazing! Put my 25 years of experience to work for you.
Professional Flooring Installation by Expert Craftsmen
I have been blessed with the best flooring craftsmen in Austin. Austin Floors Direct believes in doing things the right way, and we only use the best installation products. We stand behind our work with a “Lifetime” warranty on all residential installations. Our friendly, professional installers are punctual, professional, extremely detail-oriented, and work as quickly and cleanly as possible to ensure you are happy with your new floors, as well as with the service we provide. I perform a walkthrough before and after your installation to make sure you are 100% satisfied. All of our crews are insured and have the same character and integrity that I have used to build this business. Austin Floors Direct cares!!